Salon Precision - Software Support
Support is available 7 days a week by our fully trained experts. We provide remote and onsite support at your convenience, this also includes salon precision software training and data recovery support. We are happy to help with any questions you may have and will offer help with PC advice and guidance if you are unsure. Our sales team are experienced and qualified within the industry to help and provide assitance in all areas within you salon/clinic/spa.
Remote Support App
Download our remote support applet with the install button below. Our remote service is available on windows operating systems. Open the installer , accept the disclaimer and give us a call when you see this screen shown on the right.
Have your ID and Password ready to allow us to connect to your computer. Once we remote in, we can assist with any salon precision queries you may have and quickly resolve any issues.
0203 750 0338
Once our support App is installed on to your computer, please do not close the application otherwise we can not perform remote support at your request
Hosted Support
Hosted support provides Salon Precision subscribers 24 hours support all year round. Those not subscribe to a salon precision package or having an assisted demo, please download the quick support App from the Remote Support App Section.
Do not use Hosted Support unless instructed by a team member of Salon Precision. Hosted Support is reserved for Salon Precision Clients only and activation will require a phone call to a member of our team.
0203 750 0338
Once our support App is installed on to your computer, please do not close the application otherwise we can not perform remote support at your request
Apple Mac
Salon Precision is currently available for only Windows based operating systems and does not support Mac. However Salon Precision will work with emulated versions of Windows on a Mac computer. If you are using this method with a Mac then please use the Mac Remote Support button below.
If you are planning on using a Mac emulator, be aware this is not a perfect solution and may slow performance of Salon Precision. We only recommend emulators for higher spec machines. Emulators can be rather taxing on a machine and may cause damage. We cannot be held liable for any damage an emulator may cause to your machine so please make sure your system is compatible.